Increasing Boater Retention
My friend Merrill Charette, founder of ShipShape, recently posted [...]
Enhancing the Dealer Purchase Experience
Additional Insights from a Recent Industry Study. The last couple [...]
Enhancing the Boat Ownership Experience – Industry Webinar
The covid pandemic was a boom for boat sales but [...]
Customer Satisfaction Best Practices (Part 2)
Customer Satisfaction Best Practices - Part 2 In my previous [...]
Customer Satisfaction Survey Best Practices (Part 1)
2020 saw an influx of new boaters and other outdoor [...]