It involves a series of hands-on product clinics whereby groups of 4-6 target customers jointly evaluate a test product and a benchmark product both before and after product usage. Each clinic lasts approximately two hours and involves a sequence of five evaluative stages.
The output from a ProductWorks clinic can help you address critical business questions, such as…
- Does my new product idea have adequate consumer appeal/acceptance?
- Does the actual product measure up to customer expectations?
- How can the product be improved to maximize appeal?
- Whom shall we target and how should the product be positioned?
- How does interest vary by price?


