PRODUCT SATISFACTION QUESTIONNAIRE
What It Is
This ready-made customer satisfaction questionnaire is designed to help you determine the specific strengths and weaknesses of your products and identify opportunities for improvement. You can even calculate your Net Promoter Score from the data provided. Plus boat manufacturers can use this tool to satisfy the N.M.M.A. Product Certification Requirements or to submit for a CSI award.
Developed based on over 30 years of research experience, this professionally crafted customer satisfaction survey tool has a modern/clean look and is easy for your customers to take. Plus it is “responsive” meaning that it will work fine on mobile devices as well as a computer.
This is just one of several free tools available in our Ready-made Solutions collection.
Who Is It For
A typical custom survey costs about $5,000 to create. This ready-made customer satisfaction questionnaire can be used “out-of-the-box” for free or customized for your specific needs for a minor additional charge. As such, it is a much more affordable solution for boat manufacturers and small to mid-sized manufacturers of other product types who have a limited budget.
The following is an outline of the main items included in our customer satisfaction questionnaire: